Statement of intent
We will work with partners and with communities to support the people of Cardiff
We will build a shared sense of pride and purpose in our health services.
Our values
For staff, to ensure that everyone in the UHB will have the opportunity to:
- provide a safe, high quality and ever improving service;
- use their talents, creativity and innovation;
- feel part of the way the UHB makes decisions;
- have access to training and development, to reach their potential;
- have a healthy work/life balance.
For our patients, to ensure that they:
- have faith and confidence that they are getting safe, high quality care that optimises patient outcomes;
- are involved meaningfully in their care and that their views are listened to;
- are treated with dignity and respect at all times;
- are confident that issues raised will be managed openly and responsively;
- are proud of their local health services.
For local communities across Cardiff
- a sense of ownership, being open to the community, and basing priorities on local needs and aspirations;
- a sense of pride, as we compare well with the best and are recognised as such externally;
- a clear sense of the positive difference that we are making to the quality of life for local people.
For our partners, to build and sustain strong working relationships with them, so that:
- they know that their contributions are appreciated and that it is worthwhile expressing their views;
- we have a common, shared sense of purpose;
- they have confidence in our ability to deliver;
- together we are citizen focused and make best use of our joint resources.
Our commitment as a Board
The UHB Board will work together to inspire staff, patients, volunteers, carers, partners and communities. We will:
- value everyone’s contribution, considering people as individuals, and upholding their rights to dignity and respect;
- be open in our decision-making, explain our actions, and apologise when we get things wrong;
- work as equals with staff, patients, volunteers, carers, communities and partners;
- provide direction and leadership, fostering a learning culture and being role models for the behaviours we want to see;
- celebrate success;
- spend public money wisely, driving down waste and spending as much as possible on front line care;
- act at all times in the public interest;
- make sure that everything we do is checked against our “Statement of Intent”.
David Francis
Chair
December 2009
